Legal
Privacy Policy
Effective date:
1. About this policy
This Privacy Policy describes how CivicMandate Strategies ("we", "us", "our") handles information collected through this website. We are committed to handling any information you share with us responsibly and with discretion.
By using this website or submitting an enquiry through our contact form, you acknowledge the practices described in this policy.
2. Information we collect
We collect information only when you voluntarily submit it through our contact or engagement form. This may include your name, organisation or institution, email address, phone number, area of interest, and the message or enquiry you submit.
We do not collect sensitive personal data, financial information, or any information from visitors who simply browse the website without submitting a form.
3. How we use your information
Information submitted through our contact form is used solely to respond to your enquiry, assess whether and how we may be able to assist you, and communicate with you in connection with a potential or existing engagement.
We do not use your information for unsolicited marketing, and we do not sell, rent or trade your personal information to third parties.
4. Website analytics
This website may use analytics tools to understand how visitors use the site — for example, which pages are visited and how users navigate the site. Any such data is collected in aggregate and is not used to identify individual visitors.
If analytics are in use, they may involve the placement of cookies or similar tracking technologies on your device. You may be able to disable cookies through your browser settings, though this may affect your experience of the site.
5. Cookies
This website may use cookies for functional and analytical purposes. Functional cookies are necessary for the website to operate correctly. Analytical cookies, if used, help us understand how the site is being used.
We do not use cookies for advertising or cross-site tracking purposes.
6. Third-party service providers
We may use third-party service providers to operate this website or process enquiries — for example, hosting providers or messaging infrastructure. These providers are engaged only to the extent necessary to deliver the service and are not permitted to use your information for their own purposes.
7. Data security
We take reasonable technical and organisational measures to protect information submitted through this website against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data retention
We retain information submitted through our contact form for as long as is necessary to respond to your enquiry and for any follow-on engagement. Information that is no longer required for these purposes is deleted or anonymised.
9. Your rights
You may request access to, correction of, or deletion of personal information you have submitted to us. To make such a request, please contact us through the enquiry form on this website.
10. External links
This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact
If you have questions about this Privacy Policy or how we handle your information, please contact us through the enquiry form on this website.